Experience; a word that is used a lot these days and will become even more important in the hospitality sector. Besides a delicious meal, a nice interior and a good location, it is very important to consider good acoustics.
There is nothing worse than going home with a headache after a delicious meal with good company because you felt you were dining in a station hall. Guests like to have an intelligible conversation when they sit together at the table. This adds to the overall experience of a business and can sometimes be the deciding factor if the guest returns, or not....